Yes, all Sweetest Moments products are Halal-certified. Where possible, our products come printed with the Halal certification logo.

Our products are vegetarian-friendly, with the exception of glutinous rice. Kindly note that some products contain eggs and dairy.

Some products contain nuts and our kitchen is not nut-free. Please contact us before ordering if you have allergy concerns.

All products are freshly made with no preservatives. Cakes and pastries are best consumed within 1–2 days when kept chilled. Traditional items such as kuehs and glutinous rice are best enjoyed on the same day.

Standard items require at least 3 days’ notice. Customised cakes require approximately 7 to 14 days’ notice, depending on the complexity of the design, so please WhatsApp us directly at +6562862553 to check. Orders are best placed online. Details like photo can be sent to us after orders are placed.

Please WhatsApp us directly at +6562862553 to discuss the possibility of meeting your requirements.

Please submit one order for each date. We make-to-order based on each date.

Please submit one order for delivery and one order for pick up.

As you check out, there's a notes section for you to state "Please use card design as per order number S123456."

Photos can be emailed to us after you receive the confirmation order via email.

You will receive an automated confirmation email. If there is anything we are unable to fulfil, we will notify as soon as possible within 48 hours. If a personalised card is ordered, please send us a photo for processing.

Yes, any prevailing GST charges will be included in the final price upon checkout. If the GST is not captured for a reason, please understand that we will send you the billing separately for the GST before we process the order, as all goods fulfilled in Singapore are subject to GST charges.

Changes can be made at least 72 hours before delivery, subject to availability.

Please refer to this page for the delivery charges: https://sweetestmoments.com.sg/pages/delivery-returns

You can select a particular delivery slot within an hour's range, but do note that a surcharge of $20 (w/GST $21.40) will apply. Please go to: https://sweetestmoments.com.sg/products/1-hour-strict-delivery-time-surcharge and add request to cart. Note that due to unpredictable traffic and weather conditions, we are unable to guarantee precise, right-to-the-minute deliveries. If you would like to receive your purchases at an absolutely precise time, we highly recommend that you consider pickup as an alternative.

To enjoy the promotion, the delivery time is flexi and dependent on the driver's routing for the day. If you are ordering cakes and pastries which have a 1-2 days' shelf life, you may consider delivering it a day earlier. Do remember to store it in a chiller.

Yes, we deliver on weekends and public holidays. Our kitchen is closed on Tuesdays.

Yes, we absorb the CBD area charges for you, for deliveries to CBD areas, for all products except for "full month and wedding packages with doorstep deliveries". Do note that there is an area surcharge of $18+GST per location for these packages with doorstep deliveries.

We understand that sometimes there's no one around. If your neighbour can receive on your behalf, or we can hang it at the door, that will be great. If all solutions are not possible, re-delivery to a new address is chargeable from $10+GST.